Privacy Policy

Last updated: July 15, 2026

At Silver Needle, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly — such as your name, email, phone number, and shipping address — when you create an account, place an order or contact us. We also collect limited technical data (such as device and browsing information) to improve your experience.

How We Use Your Information

Your information is used to process and deliver your orders, provide customer support, send order updates, and — with your consent — share offers and new collection launches. We use it to improve our products, website and service.

Payments

Online payments are handled by trusted, secure payment gateways. We do not collect or store your full card or banking details on our servers.

Sharing Your Information

We only share your information with partners who help us operate — such as delivery couriers and payment processors — and only to the extent needed to fulfil your order. We never sell your personal data.

Cookies

We use cookies to keep your cart, remember preferences and understand how the site is used. You can manage cookies through your browser settings.

Data Security

We use reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Contact

If you have any questions about this policy, please reach us via our Contact page.